Skip to main content

The context you need, when you need it

When news breaks, you need to understand what actually matters — and what to do about it. At Vox, our mission to help you make sense of the world has never been more vital. But we can’t do it on our own.

We rely on readers like you to fund our journalism. Will you support our work and become a Vox Member today?

Join now

Women alleging sexual assault by their Uber drivers want to see their day in court

Fourteen women wrote an open letter to Uber’s board asking Uber to free them from mandatory arbitration.

The Uber sign outside Uber headquarters in San Francisco
The Uber sign outside Uber headquarters in San Francisco
Justin Sullivan / Getty

Fourteen women who have alleged that they were assaulted by their Uber drivers are asking Uber’s board to allow them to proceed with their lawsuit against the company in open court.

The women, who originally filed their lawsuit seeking class action status in November 2017, wrote an open letter to the board complaining that they were bound by an arbitration agreement and as such are not given the option of a jury trial.

“Secret arbitration is the opposite of transparency,” the letter reads.

“Secret arbitration takes away a woman’s right to a trial by a jury of her peers and provides a dark alley for Uber to hide from the justice system, the media and public scrutiny,” it continues.

While Uber employees — as of 2016 — and drivers have the ability to opt out of arbitration agreements, riders do not. The company says CEO Dara Khosrowshahi is currently looking at whether that should still be the case but would not specify what that process entails.

“Sexual assault has no place anywhere and we are committed to doing our part to end this violence,” an Uber spokesperson said in a statement.

Khosrowshahi first spoke publicly about this issue in response to former Uber engineer Susan Fowler’s questions about why these plaintiffs were being forced into arbitration. Fowler, whose account of sexism and harassment at the company set in motion a series of events that ultimately led to the ouster of multiple executives, has been a vocal opponent of forced arbitration.

Arbitration agreements give riders the option to settle legal disputes confidentially without forcing them to pursue their complaints in open court — an option the company wants to preserve. But the company could not provide any clarity about why riders were not given the option to opt out of the agreement — which would provide the same protections for those seeking to mitigate their issues in private — just that they were looking into it.

Have more information or any tips? Johana Bhuiyan is the senior transportation editor at Recode and can be reached at johana@recode.net or on Signal, Confide, WeChat or Telegram at 516-233-8877. You can also find her on Twitter at @JmBooyah.

It’s become an industry norm to require parties, such as employees or drivers, to sign an agreement to litigate disputes behind closed doors as a condition of employment. In fact, Lyft also has arbitration agreements for their riders, drivers and employees but, like Uber, does not allow their riders to opt out. A spokesperson initially indicated they were all given the option to opt out. Closer examination of the terms of service showed that that was not the case for passengers.*

Typically, those agreements preclude people from speaking publicly about their disputes but Uber says the plaintiffs are allowed to speak freely about the lawsuit.

“The critical first step in such transparency is to let our clients litigate their claims through the court system and not bully them into the secret halls of confidential arbitration,” Jeanne M. Christensen, the attorney representing the plaintiffs, said in a statement.

There has been a number of efforts on both the federal and state level to end forced arbitration. In California, State Assemblywoman Lorena Gonzalez Fletcher recently introduced a bill that would, if passed, prohibit companies from making it a condition of employment that employees agree to settle any issue in arbitration. The New York State Senate recently passed legislation that would prohibit mandatory arbitration in the cases of sexual harassment.

That movement has not come without its roadblocks, however. The California Chamber of Commerce put Assemblywoman Fletcher’s bill on its “job killer” list, saying that it would open companies up to more lawsuits.

“Board Directors, we, as women, think that forcing female riders that have suffered rape, sexual assault and gender-motivated violence to pursue their claims in arbitration rather than in court serves to facilitate more incidents of such crimes and victimizes women a second time,” the letter continues. “Silencing our stories and the stories of countless other female victims emboldens predators by failing to hold them accountable.”

Here’s the full letter:

Open Letter to Board, Uber by Johana Bhuiyan on Scribd

*Update: A Lyft spokesperson provided incorrect information about which parties were allowed to opt out of arbitration. We’ve updated the story to indicate passengers cannot opt out.

This article originally appeared on Recode.net.

More in Technology

Podcasts
Are humanoid robots all hype?Are humanoid robots all hype?
Podcast
Podcasts

AI is making them better — but they’re not going to be doing your chores anytime soon.

By Avishay Artsy and Sean Rameswaram
Future Perfect
The old tech that could help stop the next airborne pandemicThe old tech that could help stop the next airborne pandemic
Future Perfect

Glycol vapors, explained.

By Shayna Korol
Future Perfect
Elon Musk could lose his case against OpenAI — and still get what he wantsElon Musk could lose his case against OpenAI — and still get what he wants
Future Perfect

It’s not about who wins. It’s about the dirty laundry you air along the way.

By Sara Herschander
Life
Why banning kids from AI isn’t the answerWhy banning kids from AI isn’t the answer
Life

What kids really need in the age of artificial intelligence.

By Anna North
Culture
Anthropic owes authors $1.5B for pirating work — but the claims process is a Kafkaesque messAnthropic owes authors $1.5B for pirating work — but the claims process is a Kafkaesque mess
Culture

“Your AI monster ate all our work. Now you’re trying to pay us off with this piece of garbage that doesn’t work.”

By Constance Grady
Future Perfect
Some deaf children are hearing again because of a new gene therapySome deaf children are hearing again because of a new gene therapy
Future Perfect

A medical field that almost died is quietly fixing one disease at a time.

By Bryan Walsh